Team-Teach prefers to employ a whole staff holistic approach with a follow up post repair, reflect, de-brief response for both staff and service users concerned. Emphasis being on “calm” communication and defusing skills that work best for the specific individual concerned, acknowledged within the care, behaviour or education plans.

Physical responses are underpinned by values and principles that fit within a culture and ethos of positive educative care. There is an emphasis on individual human rights, responsibilities, choices and consequences.
The key message being that 95% OR MORE of all incidents should be managed without recourse to physical interventions. Following training there should be a decrease in the amount of incidents involving the use of physical interventions. The emphasis is on protecting and promoting positive relationships between service providers and users.

Course Objectives

  • To develop shared values which promote the attitude, skill and knowledge needed to implement Team-Teach in the workplace.
  • To develop positive handling skills in behaviour management including verbal and non-verbal communication, diversion and de-escalation and safe effective, humane physical interventions.
  • To develop skills in positive listening and debrief.

Course Details

6 Hour Foundation Course

Description: Aimed at low risk Service Settings (Mainstream Secondary/Primary Schools, Nurseries, Children’s Hospitals, Elderly Care, etc). This course covers personal safety, risk reductions strategies, positive handling, together with documentation and legal guidance.

Format: Organised into 8 modules:

  • Module 1 – Background to Team-Teach
  • Module 2 – The Legal Framework
  • Module 3 – Understanding Aggression
  • Module 4 – How Feelings Drive Behaviours
  • Module 5 – De-escalation and Defusion
  • Module 6 – Personal Safety
  • Module 7 – Positive Handling (mainly guiding and escorting safely – if a greater degree of holding is required, please refer to the 12 Hour Basic Course)
  • Module 8 – Repair, Reflection and Review

Outcome: Participant will receive a Course Workbook and Certificate. Certification for this course is valid for 36 months.

12 Hour Basic Course

Description: Aimed at medium risk Service Settings (Special Schools, PRU’s Children’s Homes, Elderly Care etc). This course covers personal safety, risk reductions strategies, a range of positive handling and interventions, together with a focus on policy, documentation and legal guidance.

Format: Organised into 8 modules:

  • Module 1 – Background to Team-Teach
  • Module 2 – The Legal Framework
  • Module 3 – Understanding Aggression
  • Module 4 – How Feelings Drive Behaviours
  • Module 5 – De-escalation and Defusion
  • Module 6 – Personal Safety
  • Module 7 – Positive Handling (including guiding and escorting safely and a rang eof other responses including 1 and 2 person restraints as appropriate to the service setting)
  • Module 8 – Repair, Reflection and Review

Outcome: Participant will receive a Course Workbook and Certificate. Certification for this course is valid for 24 months.

Advanced Modules

Description: Modules aimed at high risk Service Settings (Special Schools, PRU’s, Secure Units, Children’s Homes, Elderly Care etc). These modules cover personal safety, risk reductions strategies, a range of positive handling and interventions in response to dangerous behaviour. These modules are only offered where there is documented, risk assessed evidence that advanced techniques are required to keep service users and staff safe. Participants must have completed the 12 hour basic course.

Areas covered:

  • Everyday objects used as weapons:
    • Pool Cues
    • Blunt Impact Objects
    • Chairs
    • Missiles
  • Safe ground hold positions
  • Advanced ground holds
  • Ground fights and assaults
  • Transport

Outcome: Certifications for Advanced Modules is valid for 12 months.

Tutor Courses

Team-Teach instructor courses are quality controlled and externally moderated. All tutors are required to update as per the re-accreditation timescales if they wish to retain their certification to teach within their employer’s organisations or District. During the following grace period (4 months) tutors can assist but not lead. Once outside of the grace period tutors are no longer validated by Team- Teach to train staff.

Tutors are provided a manual with detailed lesson plans and online video (a visual record of the core competency based positive and protective handling techniques). Also online access to the course booklet and various good practice documents and materials to aid the delivery of their own courses. Tutors are required to produce a summary evaluation report that is returned to the Director of Team-Teach. The evaluation report will address the critical issues of safety and the techniques being but one part of a holistic, whole setting response to behaviour support. Random sampling of training is undertaken.

Organisations and Districts are encouraged to achieve a gender balance when selecting individuals for tutor training. Ideally tutor teams should be composed of a least one male and one female. This is important when it comes to facilitating the right approach and attitude from course members.

Intermediate tutors are NOT permitted to train new members of staff alone. The ratio of tutors to new course members should be no less than 2 tutors to 12 staff, above 12 – 24 course members, 3 tutors are required, 25-36 course members 4 tutors are required, the ratios then increase by 12 and 1 tutor. For refreshers it is permitted for 1 tutor to refresh a group upto 12 in size before being required to gain the assistance of another tutor. For Advanced tutors this ratio drops to 2:8 / 3: 16 / 4: 24. Twenty-four is the maximum size permitted for advance modular training.

Tutors are assessed in both the theory and practical elements of the course. Instructors become part of a”good practice” database network. Following training as staff become more confident and competent, there should be a decrease in the amount of serious incidents/restraints taking place. Instructors are required to monitor the impact and effectiveness of their training.

Intermediate Tutor Course

Description: This course will enable participants to cascade training within their own Service Setting with permitted trainer ratios. (Two trainers are required for new staff training events.) Successful participants will be licensed to deliver both 6 Hour Foundation and 12 Hour Basic Course to employees of their employer within their district. This five day intensive course will provide Tutors with a wide range of positive handing and interventions strategies and legal knowledge to deliver the aforementioned courses.

Resources: As a tutor you benefit from the following:

  • Policy Guidelines and Reporting / Debriefing Protocols
  • Online access to videos of Techniques
  • Online access to Resources (Including sample policies, National Guidance Material and Good Practice Recording and Reporting Documentation)
  • Tutor’s Email Newsletter
  • Access to our National Database of Tutors
  • Access to Team-Teach Helpline (Offering help and support and legal guidance)

Outcome: Participant will receive a copy of Changing Minds (Course Text) and Course Workbook and Certificate. Certification for this course is valid for 24 months after attending an initial re-certification within 12 months.

Advanced Tutor Course

Description: This course will enable participants to cascade training within their own Service Setting within permitted trainer ratios. Successful participants will be licensed to deliver 6 Hour Foundation and 12 Hour Basic Course and Advanced Modules to employees of their employer within their district. This four day intensive course will provide Tutors with a wide of risk reduction strategies and accompanying knowledge to deliver the aforementioned Modules.

Resources: As a tutor you benefit from the following:

  • Policy Guidelines and Reporting / Debriefing Protocols
  • Online access to videos of Techniques
  • Online access to Resources (Including sample policies, National Guidance Material and Good Practice Recording and Reporting Documentation)
  • Tutor’s Email Newsletter
  • Access to our National Database of Tutors
  • Access to Team-Teach Helpline (Offering help and support and legal guidance)

Outcome: Participant will receive Course Workbook and Certificate. Certification for this course is valid for 12 months.